PGA of BC seeking Membership & Events Manager


NOVEMBER 20, 2019

RICHMOND, BC (PGA of British Columbia) -- The PGA of British Columbia has an opening for a full-time Membership & Events Manager to join the Association’s Administration team.

The PGA of British Columbia is a not-for-profit Association consisting of 680 Golf Professionals who operate nearly 200 golf facilities throughout the province of British Columbia. The Association’s Administration office is located in Richmond, BC where this position will be based on a full-time basis during regular business office hours.

The ideal candidate will have pertinent experience in event and data management. He or she must be an organized, detail-oriented with excellent communication skills, problem-solving abilities, and effective self-management and self-motivation capabilities. Candidates must be comfortable dispensing friendly and accurate customer service. Experience within the golf industry, conducting golf events and familiarity with tournament golf are strong assets for this position.

Candidates should be well-versed in Microsoft Office programs. Familiarity with golf-event management software or similar programs, Constant Contact or similar services, and website content management systems are also considerable assets.

Core responsibilities of the position are as follows:

TOURNAMENTS & EVENTS:

  • Executing the Association’s Tournament Program consisting of up to 15 events per year. This includes, but is not limited to:
    • Working closely with the Captain’s Committee to ensure Tournaments are consistently executed consistent with the Committee’s vision and objectives
    • Liaising with host facilities regarding the all of the event’s needs including Tee Sheet Management, Golf Cart Rentals, Volunteer Coordination, and Food/Beverage.
    • Renting event vehicle and transporting tournament supplies to host destination
    • Coordinating entry and registration of all participants
    • Recruiting and training volunteers as required
    • Management of event scoring and publishing results post-event
    • Ordering tournament signage and trophies
    • Working closely with event sponsors to ensure their needs are met
    • Issuing pre- and post-event communications in collaboration with Communications & Marketing Manager
    • Working with Regional Zone Tour Organizers on administrating eligibility, code of conduct, and updating Order of Merit standings
    • Arranging tournament purse payouts to be sent to recipients in a timely manner
    • Coordinating Playing Ability Test events to certify applicants to Association
  • Executing the Association’s Education Program consisting of up to 7 Seminars per year. This includes, but is not limited to:
    • Working closely with the Education Committee to ensure Education platforms are consistently executed with the Committee’s vision and objectives
    • Liaising with host facilities regarding event needs including setup, registration requirements, and Food/Beverage.
    • Renting event vehicle and transporting tournament supplies to host destination
    • Coordinating entry and registration of all participants
    • Working closely with seminar speakers and personnel to ensure their requirements for the event(s) are met
    • Work closely with event sponsors to ensure their needs are met

MEMBERSHIP SERVICES:

  • Acting as primary point of contact for all members, applicants, and newly transferred members with regards to membership matters
  • Dealing with inquiries regarding membership, bylaws, policies, rules and regulations
  • Maintaining and updates member files and records, both electronically and hard file
  • Carrying out the PGA of Canada Procedures Manual
  • Managing applications and records for New Applicants and Candidates
  • Processing and updating all category changes, reinstatements, facility changes, and zone transfers
  • Developing and processing new member applications and inquiries
  • Preparing reinstatement and category-change applications for consideration by Board of Directors
  • Communicating with National and other zone offices on membership issues
  • Maintaining current membership records on Zone and National databases
  • Assisting National office with dues collection process and other collections where required
  • Attending to all member requests/concerns as needed
  • Assisting in investigation of member complaints
  • Regularly updating career posting opportunities to both provincial and national posting locations

WORK CHARACTERISTICS & OTHER RESPONSIBILITIES:

  • Must be an excellent self-manager, self-motivator and forward thinker to complete assigned tasks
  • Opportunity to travel and visit a variety of world-class facilities throughout the province
  • Work closely with the PGA of BC Communications & Marketing Manager for matters related to communication of events and membership-related matters
  • Good working relationship with Association sponsors
  • Must be able to retain reasonable event-specific expenses on personal credit cards (reimbursed within 14 days if required)
  • Must possess a BC Class 5 or equivalent driver’s license and have reliable transportation
  • Assistance of execution of the PGA of BC Buying Show and the Vancouver Golf Expo will also be a responsibility for this position
  • Answering general telephone inquiries and daily administrative duties is an essential part of the position
  • Works closely with Business Development Manager in promoting partners and sponsors with regards to events
  • Both outside and inside work required
  • Some heavy lifting will be required
  • Required to work weekends, evenings and holidays when necessary
  • Required overnight travel to 6 to 8 events throughout season
  • Office hours:  8 a.m. – 4 p.m. Monday-Friday at the Association’s office located in Richmond, BC
  • The Membership & Events Manager will be responsible for any additional duties as may be assigned by the Executive Director

COMPENSATION:

  • Starting remuneration of $50,000 per year
  • Single Extended Heath and Dental Benefits as determined by the Association’s Group Policy (following probationary period)
  • Two weeks paid vacation
  • Basic Cellular phone expense
  • Continued Education allowance
  • Opportunity for clothing allowance
  • Opportunity for year-end performance incentives
  • Annual PGA of Canada Membership dues upon completion of first year (if applicable)

Candidates may apply by mail, email or fax to:

Eric MacKenzie
Communications & Marketing Manager
PGA of British Columbia
#243-7080 River Road
Richmond, BC
V6X 1X5

Email: eric@pgabc.org

Fax: 604-303-6765

Application Deadline: Dec. 13, 2019

We thank all interested parties but only those short-listed will be contacted. The PGA of British Columbia administration kindly requests no telephone calls regarding this posting.