2020 Education Series #2 - Victoria Golf Club

Tuesday, March 3, 2020
Entry Form URL: 

Presented By:


Victoria Golf Club
110 Beach Drive
Victoria, BC V8S 2M9

Registration Fee:

PGA OF BC Members: $29.00 + GST
NON-Members: $59.00* + GST *Please note that all Guests must be sponsored by a Class "A" PGA of BC Member in order to attend.

Registration Deadline:

Thursday, Feb. 27 (4:00 p.m. PT)

Available PDP Points:

4 Points for in-region members
6 points for out-of-region members

Dress Code:

Golf Casual


9:30 a.m.: Registration Opens
10:00 a.m. - 12:00 p.m.: Presentations
12:00 p.m. - 1:00 p.m.: Lunch Served
1:00 p.m. - 2:00 p.m.: Presentation
**Order of speakers TBD


ROBERT RATCLIFFE; Director of Instruction, Bear Mountain Resort Community

Topic: Pathways to Long-Term Progress in Competitive Golfers

A five-time recipient of the PGA of BC's Jack Westover Coach of the Year Award and the current head coach of Golf Canada's Junior Men's National Team, Ratcliffe has a proven track record of helping talented players unlock their full potential. In this presentation, Ratcliffe will discuss his process for tailoring an athlete's development plan, the main contributing factors towards program development, and program content through five major areas: technical, tactical, physical, mental & health/lifestyle/environment. 


    GREG POOLClass "A" Professional, Capilano Golf & Country Club

    Topic: The Top 10 Skills & Traits Every PGA Professional Should Have

    Taking cues from top industry minds throughout North America, the PGA of Canada's 2018 Class "A" Professional of the Year examines the crucial skills every Golf Professional needs, and what attributes hiring managers should look for in seeking new additions to their Professional staff. 


    LINDSAY BENARD; Senior Corporate Trainer, Dale Carnegie Training of British Columbia

    Topic: Today's Competitive Advantage: Attitudes That Drive the Customer Experience

    Benard brings more than 20 years of experience as a Corporate Trainer for Dale Carnegie Training of BC, in addition to extensive work in the sales and mortgage-brokerage fields. Her presentation will focus on customer-centric service and the attitude it takes to turn that approach into excellent customer experiences.


    1. Robert Ratcliffe, Bear Mountain Resort Community
    2. Greg Pool, Capilano Golf & Country Club
    3. Doug Hastie, British Columbia Golf
    4. Gordon Mink, Hi-Knoll Golf Centre
    5. Derek Orr, Victoria Golf Club
    6. Andy Hajer, Arbutus Ridge Golf Club
    7. Jayme Young, Arbutus Ridge Golf Club
    8. Jody Jackson, Arbutus Ridge Golf Club
    9. Chris Wilson, Nanaimo Golf Club